Accessibility Statement for Time2Talk

Submitted by Ashley on Thu, 2020-09-17 13:53

This accessibility statement applies to www.time2talk.org.uk. 

This website is run by Time2Talk and we want it to be accessible to as many users as possible.  This means you should be able to:

  • Zoom in up to 300% and be able to read the text
  • Navigate most of the website using just a keyboard

However, we are aware that there are some parts of this website that are not fully accessible, so this means you may not be able to:

  • Modify the line height or spacing of text
  • Change colours, contrast levels and fonts
  • Navigate most of the website using a speech recognition software
  • Listen to most of the website using a screen reader

These are all issues that we are currently working on and we resolve as soon as possible.  We're always looking to improve the accessibility of this website, if you find any problems that are not listed above or there are other accessibility requirements that you think we are not meeting please email info@time2talk.org.uk

Tags: 
Accessibility

Opening Times

  • Monday – Friday ~ 10:00am – 5:30pm
  • Saturday ~ 10:00am -4:00pm 
  • Sunday Closed

Please note that that Time2Talk drop in can be accessed between the following times:

Monday - Friday ~ 10:00am - 2:00pm
Saturday ~ 10:00am - 4:00pm
Sunday ~ Closed

Urgent Support

Please be aware that Time2Talk is not an emergency service, if you ever find yourself in an emergency or are worried about your, or another person's safety, always call 999. 

Additionally, If you ever need immediate emotional support there are a number of organisations, helplines and resources you can access:

Other Help.

For other, non-urgenry support, please contact:

  • Young Minds: Text YM to 85258
  • Young Minds parents helpline: 0808 802 5544
  • The Mix: 0808 808 4994 - If you are under 25, you can also use their crisis messenger text service
  • SANEline: 0300 304 7000 - If you are experiencing a mental health problem or supporting someone else (4:30pm - 10:30pm every day).
  • Papyrus HOPELINEUK: 0800 068 4141 or text 07786 209 697- If you are under 35 and struggling with suicidal feelings or concerned about a young person who might be (Weekdays 10am - 10pm, weekends 2pm - 10pm)
  • CALM (Campaign against Living Miserably): 0800 58 58 58 - If you identify as male (5pm - midnight every day).
  • Nightline: If you are a student, you can check the Nightline website to see if your university or college offers a night-time listening service.
  • Switchboard: 0300 330 0630 - If you identify as gay, lesbian, bisexual or transgender (10am - 10pm every day) also offer a webchat service

 

Donations and Supporting Time2Talk

Time2Talk is always in need of funding, we work very hard to maintain our services and are very appreciative of any support.

If you live within the Daventry District or South Northamptonshire areas and are interested in making a donation or would like to find out more about us before deciding, you can either ring or just drop in to see us.

We do not have the facilities to receive donations via credit or debit card. Cheques are the preferred method and you shall always be given a receipt.  All donation are acknowledged, unless otherwise noted.

Gift Aid is a way to increase the value of monetary gifts from UK taxpayers by claiming back the basic rate tax paid by the donor. It can increase the value of donations by a quarter at no extra cost to the donor. For further information on how to Gift Aid It click here and continue helping the Young People of Daventry & South Northants.

 

GDPR

As of 25th May 2018 new GDPR regulations come into effect.  Time2Talk have always taken our responsibility towards data protection very seriously.

Any information we obtain from you is treated in the strictest confidence (unless there is a safeguarding concern inline with our confidentiality policy) and will be used to provide you with a counselling service.

We are also required to submit data that is annoymous to our funding bodies to monitor and evaluate our service.  it will not given  out to any other third parties or used for marketing.

Any data we do hold about you belongs to the you and not us. We will not be able to hold any data without the individual giving us explicit consent.

We will only collect the minimum amount of data needed.

We will be clear towards the individual why we keep their data and what we do with it.

Any data we keep will need to be up to date and we will only keep it for so long as needed.